Jen Cardello (VP UX Research & Insights, Fidelity Investments) shares her playbook for scaling User Research across a recently transformed agile enterprise, including over 400 scrum teams. She explores how to listen, diagnose, and put in place key initiatives to navigate and deliver value amidst tremendous change.
This talk was presented at the Design Leadership Summit 2019 – a global summit for leaders in design by DesignX at University of Toronto, Canada.
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I don't know if someone can explain to me, but what is or how we do JTD as a quantitative data in pre-market stage? TY
Jared sent me.
Great talk and summaries of a lot of work in strategy (still delivers her Corp message she prob needed to add but didn’t get away from takeaways)
Someone coughing a ton — during COVID. Scary.
Can someone share the link to their medium? Specifically to the article she mentions during her talk? Thank you!